At Capital Automotive Equipment Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our lead generation form or engaging with our services. Please read this policy carefully to understand our practices regarding your personal data.
- Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, company name, and job title when you voluntarily provide it to us through our lead generation form.
1.2 Automatically Collected Information: When you interact with our website or use our services, we may automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us analyze trends, administer the site, track user movements, and improve our services.
Purchasing Process
CAEL does not process transactions directly on our website. We operate on a quote-based or call-to-order system. Customers are encouraged to contact us to receive a detailed quote for products, ensuring personalized service and accurate pricing information. Payment is completed through secure offline methods, such as direct bank transfers or phone transactions.
Information Collection
When a quote is requested or an inquiry is made, we collect only the necessary personal information (such as name, email address, and phone number) to respond efficiently. CAEL does not collect, store, or process any financial information via the website.
Secure Payments
All transactions are processed offline, ensuring that no financial information is transmitted or stored through the website. Payment is securely handled after the customer receives a quote, using methods such as bank transfers or direct communication with our team.
- Use of Information:
2.1 Personal Information: We use the personal information you provide to us to process and respond to your inquiries, deliver requested information or services, and communicate with you regarding our products, promotions, and updates. We may also use your information to personalize your experience and improve our website and services.
2.2 Automatically Collected Information: The automatically collected information is used for statistical purposes, to analyze trends, administer the site, and improve our services’ performance and user experience.
- Information Sharing:
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business and delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
3.2 Legal Requirements: We may disclose your personal information if required by law, governmental authorities, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.3 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Data Security:
We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
- Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
- Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.
- Your Choices and Rights:
7.1 Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in those communications. Please note that even if you opt out, we may still send you non-promotional communications regarding your inquiries or transactions with us.
7.2 Access and Correction: If you would like to access, correct, or delete any personal information we hold about you, please contact us using the information provided below.
- Changes to this Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:
Capital Automotive Equipment Limited
Address:
13087 116 Ave, Surrey, BC, Canada, V3R 2S8
245 Lottridge St, Hamilton, ON, Canada, L8L 6W1
2383 Portal Court, Suite #140 Ferndale, WA, 98248
Phone Number:
British Columbia: (604) 314-9755 / (604) 674 -6050
Ontario: (365) 317- 7933 / (365) 888-3765
Ferndale – Washington, USA : (360) 382-3744
By using our lead generation form or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
