Partial Payment Policy

How Partial Payment Works:


We offer Partial Payment to provide flexibility:

  • Initial Payment (Online): Pay a portion of your order total upfront during checkout.

  • Due Amount (Later): Pay the remaining balance online before delivery.

Payment Structure

  • Upfront Payment: A non-refundable deposit of [X% of order total] or [Fixed Amount, e.g., ₹500] is charged when you place your order.

  • Due Amount: Online Payment: Pay via UPI, card, wallet, or bank transfer using a payment link we’ll email/SMS to you.

Order Confirmation

  • Your order is confirmed only after the initial payment is successful.

  • You’ll receive an email/SMS with:

    • Order summary + initial payment receipt.

    • Due amount and instructions to pay online (if chosen).

Cancellations & Refunds

  • Initial Payment: Non-refundable after 24 hours (covers processing fees).

  • Due Amount Paid Online:

    • Fully refundable if canceled before shipping.

    • Non-refundable if canceled after shipping (return shipping fees apply).

  • Failed Deliveries:

    • After 2 attempts, the order is canceled. Initial payment is forfeited; online due payments are refunded.


Exclusions (e.g., Discount Coupons)

Please note that discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specified otherwise. The advance payment amount remains fixed.


Your Agreement

By choosing the "Partial Payment" option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.

For any questions, please do not hesitate to contact our Customer Support team. We are here to help!

Partner with CAEL

We are always looking to partner with qualified dealers and distributors across Canada and the USA.
Please complete the form below. Our team will carefully review your application and contact you if your business is a good fit.

Our Locations

Visit us at any of our convenient locations

Office 1 ( British Columbia )

Address British Columbia
2030 Paramount Crescent, Abbotsford, BC
Hours Monday to Friday: 9:00 AM – 4:30 PM (PST)

Office 2 ( Ontario )

Address Ontario
610 Arvin Ave, Stoney Creek, ON, Canada, L8E 5P1
Hours Monday to Friday: 9:00 AM – 5:00 PM (EST)

Office 3 ( Montreal )

Address Montreal ( Appointments Only )
3546 Rue Griffith, Saint-Laurent, QC H4T 1A7
Hours Monday to Friday: 9:00 AM – 4:00 PM (EST)

Office 4 ( USA )

Address Ferndale – Washington, USA
2383 Portal Court, Suite #140 Ferndale, WA, 98248

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